Total Mortgage Arena would like to advise fans that heavy traffic conditions are expected near the venue before and after the event.

Guests are encouraged to arrive early, carpool, or take the Metro-North Railroad New Haven line to the event to avoid heavy traffic areas. 

Event day parking is located in the surface lots across from the venue located between Lafayette St & Broad St. Parking on event day is $15 credit card only or can be purchased online through Ticketmaster before the event. Please note, this parking is a separate transaction and delivery from your ticket purchase. Present this separate parking event voucher to the lot attendant for admission.

Additional event day parking can be found in the Harbor Yard Transit Garage on South Frontage Rd and is $15 cash only!

MAGIC PASS is a unique 30-minute pre-show experience for all hoops lovers! This is your chance to show you've got GAME. Bring the fam and join the Harlem Globetrotters on the court befoer the game to shoot some hoops, show your skills, and get autographs and photos! The one-of-a-kind 30-minute pre-show, "Magic Pass" begins 90 minutes before tip-off and will create memories you'll never forget.

Magic Pass: December 31 from 11:30am-12:00pm

**Magic Pass must be accompanied by an event ticket to the December 31st 1pm show.

  All customers must have a game ticket AND MAGIC PASS for entry.  This includes all children as well as the parent(s), guardian(s) wishing to accompany them. Softrubber soled shoes must be worn on court.

Before you see them on the court, this is your chance to meet them in person! A limited number of fans will have the opportunity to interact 1:1 with some of your favorite Harlem Globetrotters stars. Get autographs, learn from players and take photos. Meet and Greets take place prior to game time.

Player Meet & Greet: December 31 check in by 12:10pm

**Player Meet & Greet must be accompanied by an event ticket to the December 31st 1pm show.

Please check-in courtside at the announcer's table immediately after doors open. Check-in will be open until 30 minutes prior to game time. Late arrivals are not permitted and will not be refunded. Children under 10 cannot participate unaccompanied. Each person must purchase the Meet & Greet add-on to be allowed entry into the Meet & Greet. This is an optional upgrade. A ticket to the main event is also required.

The best game access for the biggest basketball fans. Your Court Pass gets you down to the floor for an up close and personal view of the Harlem Globetrotters during their pregame shootaround. You'll have exclusive access to the court, where you have the opportunity to see the players warm-up their World Record breaking shots and skills. Warm-ups begin 30 minutes before game time and will last for 20 minutes.

Celebrity Court Pass: December 31 check in by 12:15pm

**Celebrity Court Pass must be accompanied by an event ticket to the December 31st 1pm show.

Check-in courtside at the announcer's table upon arrival at the venue. Late arrivals will not be refunded. Children under 10 may not participate unaccompanied. Each person wanting to access the court must purchase the Celebrity Court Pass. This is an optional upgrade. A ticket to the main event is also required.

Whether it's a night out for a group of friends or fun for the whole family, Premium Suites at Total Mortgage Arena will provide the ultimate space for exclusive entertainment. Book your Harlem Globetrotters suite here. 

We now use a cashless experience for all parking, box office, food, beverage, and retail purchases.