COVID-19 Safety Guide
Welcome back to the Total Mortgage Arena! The arena staff have worked diligently to develop and implement a safe plan for the return of guests. As always, our main goal is to ensure the safety and well-being of our patrons and it is our hope that your arena experience is enjoyable and as safe as possible.
The new protocols in place were developed to help you feel confident, safe and comfortable when coming to Total Mortgage Arena.
Effective February 23, 2022, Bridgeport has lifted their city-wide mask mandate.
Fans attending Total Mortgage Arena events are no longer required to wear a mask in the arena. Fans are also no longer required to show proof of vaccination or proof of a negative test to enter the arena.
Any additional health and safety protocols required by leagues or specific tours or entertainers still apply.
PLAN YOUR TRIP: NEW HEALTH & SAFETY GUIDELINES
Some of our health and safety measures are new, but the passion and excitement are the same as ever. Please read about our new procedures and protocols that have been put in place to protect you and other guests.
All tickets for Total Mortgage Arena events will be delivered digitally and will be scanned from guests’ mobile devices at the arena to maintain a contactless guest experience. Staff will also be on hand at each entrance to help guests scan their tickets, if necessary.
How to Access Your Mobile Tickets:
1. Open your Ticketmaster App or visit Ticketmaster using your mobile internet.
2. Login to your Ticketmaster account and locate the order with your ticket(s).
3. Tap and show. Your phone will be scanned for entry and you're in!
Pro tip: Add your ticket(s) to your phone's "wallet" and have a fully charged battery.
Click HERE on a tutorial on how to access your mobile tickets.
Pre-paid parking is available for select events at Total Mortgage Arena online through Park Whiz when purchasing event tickets. Event day parking is located in the surface lots across from the venue located between Lafayette St & Broad St. and in the Harbor Yard Transit Garage on South Frontage Rd. Pricing for parking on event days will vary based on event.
Take advantage of the public transportation options close to the arena. The Bridgeport Metro North station is a 7-minute walk away from the arena (0.4 miles). You can check schedules to and from the station using the button below.
HOW WE'RE KEEPING YOU SAFE
Enhanced Cleaning600 Main Street
Bridgeport, Connecticut 06604
Total Mortgage Arena has heightened all cleaning procedures including the cleaning and sanitization of high touch areas before and after each event and regularly throughout the event with hospital grade disinfectants.
Cashless Transactions600 Main Street
Bridgeport, Connecticut 06604
To limit the number of touchpoints between staff and fans on event days, we now use a cashless experience for all box office, food, beverage, and retail purchases.
Hand Sanitizer Stations
Hand sanitizer is readily available for your use throughout Total Mortgage Arena. Fans are allowed to bring in a small, clear hand sanitizer bottle.
FREQUENTLY ASKED QUESTIONS
How many fans are able to attend events at Total Mortgage Arena?
Total Mortgage Arena is open at 100% capacity.
How do I get tickets for an event?
Tickets can be purchased online at Ticketmaster.com or at Total Mortgage Arena Yale New Haven Health Box Office.
BOX OFFICE HOURS OF OPERATION
General Box Office Hours: Wednesday 10:00am to 4:00pm
Event Day Hours: The box office will open starting at 2:00pm. For events that start at or prior to 3pm, the box office will open two hours prior to general public doors, which is at least one hour prior to show time. The box office will stay open until one hour into the event based on the event's needs.
All times are subject to change.
For any additional information, please contact us at email@example.com
How does parking work at Total Mortgage Arena?
Fans can pre-pay and receive digital parking passes for select events at Total Mortgage Arena online through Park Whiz when purchasing event tickets. Event day parking is located in the surface lots across from the venue located between Lafayette St & Broad St. and in the Harbor Yard Transit Garage on South Frontage Rd. Pricing for parking on event days will vary based on event.
Are guests allowed to bring any bags to Total Mortgage Arena?
Bags will not be permitted at entry to Total Mortgage Arena, except for bags used exclusively for medical equipment or diaper bags for the care or infants and toddlers. Guests will still be permitted to bring a clutch purse into Total Mortgage Arena, provided they are 8” x 5” x 1” or smaller. There is no check-in location for prohibited bags or items at the Arena.
All medical bag, diaper bags and clutch purses are subject to search and will be marked with a daily pass.
Can I buy food and drinks at Total Mortgage Arena?
All transactions made at the counter will be cashless, using either credit or debit cards. For more information about concession stands at Total Mortgage Arena, visit HERE.
Will there be ADA seats available?
Yes, ADA seating will be available.