See below for some Frequently Asked Questions

How can I buy tickets?

Tickets to most events are available at the Total Mortgage Arena Yale New Haven Health Box Office or online at Ticketmaster.comPlease note additional convenience fees may apply.

Contact Ticketmaster customer service at 800.745.3000.

Are there discounts for groups?

Group discounts are available for many shows. Usually, a group consists of 15 or more people, but this varies from show to show. For more information, visit our group sales page, or call the group sales department at 203.345.2300 Option 7.

What forms of payment are accepted at the Total Mortgage Arena?

Mastercard, Visa, American Express, & Discover are accepted at the Yale New Haven Health Box Office, all Main Concession stands and Merchandise Stands.  No cash or checks are accepted. No ATMs are available onsite.

Where is parking and how much does it cost?

Parking is available in the surface lots between Lafayette St & Broad St and in the Transit Garage at Harbor Yard on South Frontage Road. See the Directions & Parking page for details. Prices vary according to the event, but generally range from $10 to $20.

I purchased tickets to a concert that are marked "General Admission." What does that mean?

General Admission means that there are no assigned seats. Seating is obtained on a first-come, first-serve basis. Doors open for most events one hour prior to the scheduled start time, at which time patrons can enter the building and choose their seat. GA tickets marked "Floor" are for the standing room area on the open floor.

How do I obtain a backstage pass for an upcoming concert?

Backstage passes are not available for sale. As they are very limited in number, passes are usually only provided by artist management or fan clubs to select recipients. On occasion, local radio stations will also hold contests in which listeners can win backstage passes for upcoming shows. Total Mortgage Arena personnel cannot give or sell backstage passes and are prohibited from giving out any tour personnel information.

How far is the Arena from the airports?

  • Bridgeport Airport (BDR): 5 MI
  • New Haven's Tweed Airport - 22 MI
  • Bradley (Hartford) Airport (BDL) - 70 MI
  • LaGuardia Airport - NY (LGA): 55 MI
  • Kennedy Airport - NY (JFK): 60 MI
  • Westchester County Airport: 34 MI

What is the closest hotel?

The Hyatt House Shelton is located in Fairfield County, only a short distance from Bridgeport. The Hyatt House Shelton is a full-service hotel with all the amenities: a swimming pool, exercise room, full-service restaurant, H Bar, business center, and complimentary wireless internet. Upscale guest rooms offer comfort and affordability. Visit our Where to Stay page for additional hotel information.

Are there any restaurants close by?

A wide variety of food fare is located in the heart of Bridgeport so come, support the local downtown restaurants and enjoy an evening while building a better Bridgeport. All within walking distance of the Arena. View nearby options.

Is smoking permitted?

No. Total Mortgage Arena is a "No Smoking" campus. Smoking is prohibited in all areas inside and within 25 feet of the facility. Patrons may not leave and re-enter to smoke. The former smoking patio has been eliminated.

What food items are found at Total Mortgage Arena?

Total Mortgage Arena provides a wide variety of food options including pizza, chicken sandwiches, burgers, Rita’s Ice and much more. For the complete selection, please view the concession stand menus.

How do I/can I have a birthday or anniversary announced at an event?

Arena Events: Host your Birthday Celebration or Special Event at the Arena. Premium Seating options available - Call 203.345.2300.

Bridgeport Islanders: Kids can celebrate in style with friends and family at the coolest party in town - Your Sound Tigers fan will receive a special birthday gift from the Sound Tigers and get to see their name in lights on the scoreboard. Get more information on the Bridgeport Islanders website or call 203.345.2300 Option 7.

How do I get a schedule of events?

The most convenient way to be notified about events at Total Mortgage Arena is to be a member of the All Access Club. Members receive periodic newsletters and are among the first notified when new shows are scheduled. Additionally, members receive special offers and announcements. View upcoming events.

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Does Total Mortgage Arena donate tickets or other items to charity?

Requests for tickets should be made in writing on official charitable or non-profit organization letterhead including tax exempt information to:

Booking Department
Total Mortgage Arena 
600 Main Street
Bridgeport, CT 06604

Or by Fax
Arena: 203.331.1405

Letters are filled based on availability. No calls please.

Unfortunately, not all requests are able to be fulfilled; however, group discounts are often available (call 203-345-2300 option 7 for more information on group tickets).

How do I get to Total Mortgage Arena?

Total Mortgage Arena is located just off Interstate 95 at exit 27. The Arena is also convenient to Route 8, Route 25 and the Merritt Parkway. Complete directions are available here.The Arena is a short, well-light walk from Metro-North's Bridgeport stop and the Port Jefferson Ferry.

Does the Arena have a lost and found department?

If you discover an item to be missing, or find an item that does not belong to you, please contact a Total Mortgage Arena usher immediately. You may also contact our Lost and Found Department by phone (203) 345-2300.